The Ultimate Guide to Voice AI

Learn everything about voice AI and become an expert in building voice agents on the Rounded platform
Discover where mistakes happen with Voice Agents and how to fix them on Rounded
What to do when a voice agent makes a mistake?

Even the best voice agents powered by AI can make mistakes — misinterpretations, hallucinations, or execution errors. Discover how Rounded helps you detect, analyze, and correct them in real time, ensuring a smoother voice experience for your clients.

Apr 25, 2025

Discover how AI Voice Agents allows you to optimize appointment scheduling
Appointment scheduling by phone: what AI voice agents do better

Even in the era of online calendars, phone calls remain essential for booking appointments. Learn how Rounded voice agents automate inbound calls, integrate with your tools, reduce no-shows, and free up your staff — all without sacrificing the customer experience.

Apr 25, 2025

Discover how AI Voice Agents outperform humans on certain tasks
Why voice agents outperform humans on certain tasks

Are AI voice agents better than humans for customer service? This article explores how voice AI outperforms human agents on repetitive tasks like follow-ups, appointment booking, and structured Q&A — while still relying on human strengths where it matters most.

Apr 10, 2025

Discover how to reduce no-shows with AI and Voice Agents
Voice agents and no-shows: reducing missed appointments with AI

Reduce appointment no-shows with AI voice agents: automated calls, confirmations, and rescheduling. Smarter workflows, fewer missed slots.

Apr 7, 2025

Automated phone answering system: how it works
How does an automated phone answering system work?

Learn how an AI-powered phone answering system works and why it’s a game-changer for small businesses. With Rounded, discover how AI voice agents handle calls, improve customer experience, and reduce costs.

Apr 3, 2025

Comparison between voicebot, callbot and AI voice agent showing their capabilities and typical use cases
Voicebot vs Callbot vs AI Voice Agent: What’s the Difference?

What’s the difference between a voicebot, a callbot, and an AI voice agent? Discover how Rounded builds smarter call automation with AI voice agents that go beyond IVR and keyword-based scripts.

Apr 3, 2025

AI voice agents handling inbound and outbound calls to optimize customer interactions and automate workflows.
Inbound vs Outbound Calls: How AI Voice Agents Improve Efficiency

Discover how AI voice agents optimize inbound and outbound calls, reducing costs, improving customer experience, and automating call center operations.

Mar 10, 2025

What's the future of call centers with the rise of AI Voice Agents ?
Call Center and/or AI Voice Agent? What’s the Future?

AI voice agents are transforming call centers, automating routine inquiries while enhancing customer experience. Discover how a hybrid model combining AI and human agents optimizes efficiency, reduces costs, and elevates service quality.

Feb 27, 2025

IVR vs AI voice agent – Rounded's comparison of call automation solutions
Voice Agents vs IVR: Why AI is the Future of Customer Service

IVR or AI voice agent? Discover how Rounded’s AI-powered solution outperforms traditional IVR, improving efficiency, customer experience, and call automation.

Feb 13, 2025

AI voice agents in healthcare – Reducing wait times and improving efficiency
AI Voice Agents in Healthcare: Cut Wait Times & Boost Efficiency

Struggling with long wait times and missed medical appointments? Discover how AI voice agents are transforming healthcare by automating appointment scheduling, reducing no-shows, and optimizing administrative workflows. Learn how hospitals and clinics can improve efficiency and enhance patient experience with intelligent call automation.

Feb 11, 2025

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Frequently Asked Questions

How does Rounded's Voice Agent implementation process work?
What is the difference between Rounded's voice agents and an Interactive Voice Service (IVS)?
How can I optimize my customer service with Rounded?
What happens to the data after the call?