The Ultimate Guide to Voice AI
Learn everything about voice AI and become an expert in building voice agents on the Rounded platform

AI Voice Agents: What’s Possible Today (and What’s Not Yet)
What are AI voice agents really capable of today? Discover what they do best, where they still struggle, and what’s coming next. A complete guide to the capabilities and limitations of AI voice agents in 2025.
Jun 4, 2025

How to Supercharge Your AI Voice Agents With API, Make, and Zapier Integrations
Unlock the full potential of your AI voice agents with Rounded’s API, Make, Zapier, and n8n. Learn how to automate calls, personalize conversations, and connect your voice agents to your business systems — without writing code.
Jun 3, 2025

The future of phone calls: toward 100% AI conversations?
Phone calls are evolving fast: after callbots, we’re entering the era of 100% AI conversations. Explore the technical, legal, and practical implications — and how Rounded is getting ready.
May 16, 2025

Voice Agent + API: Automate Client Calls Easily
Automate your client follow-up calls without writing a single line of code. Learn how to trigger personalized voice calls using APIs, Make, or Zapier — and boost your response rates effortlessly.
May 14, 2025

How Legalcity Automates Debt Collection with Voice AI
Discover how Legalcity, a leading digital debt collection firm, automated its outbound calls with AI voice agents, reducing costs by 21x while maintaining high engagement and resolution rates.
May 12, 2025

Is Voice AI the New Lever for Customer Retention?
Discover how Voice AI strengthens customer retention through more human, personalized, and scalable interactions — far beyond traditional channels.
May 9, 2025

How AI Voice Agents Automate Restaurant Bookings & Orders
Discover how an AI voice agent can help restaurants answer every call, automate bookings and takeaway orders, reduce no-shows, and boost customer satisfaction — even during peak hours or after closing time.
May 5, 2025

What to do when a voice agent makes a mistake?
Even the best voice agents powered by AI can make mistakes — misinterpretations, hallucinations, or execution errors. Discover how Rounded helps you detect, analyze, and correct them in real time, ensuring a smoother voice experience for your clients.
Apr 25, 2025

Appointment scheduling by phone: what AI voice agents do better
Even in the era of online calendars, phone calls remain essential for booking appointments. Learn how Rounded voice agents automate inbound calls, integrate with your tools, reduce no-shows, and free up your staff — all without sacrificing the customer experience.
Apr 25, 2025

Why voice agents outperform humans on certain tasks
Are AI voice agents better than humans for customer service? This article explores how voice AI outperforms human agents on repetitive tasks like follow-ups, appointment booking, and structured Q&A — while still relying on human strengths where it matters most.
Apr 10, 2025

Voice agents and no-shows: reducing missed appointments with AI
Reduce appointment no-shows with AI voice agents: automated calls, confirmations, and rescheduling. Smarter workflows, fewer missed slots.
Apr 7, 2025

How does an automated phone answering system work?
Learn how an AI-powered phone answering system works and why it’s a game-changer for small businesses. With Rounded, discover how AI voice agents handle calls, improve customer experience, and reduce costs.
Apr 3, 2025

Voicebot vs Callbot vs AI Voice Agent: What’s the Difference?
What’s the difference between a voicebot, a callbot, and an AI voice agent? Discover how Rounded builds smarter call automation with AI voice agents that go beyond IVR and keyword-based scripts.
Apr 3, 2025

Inbound vs Outbound Calls: How AI Voice Agents Improve Efficiency
Discover how AI voice agents optimize inbound and outbound calls, reducing costs, improving customer experience, and automating call center operations.
Mar 10, 2025

Call Center and/or AI Voice Agent? What’s the Future?
AI voice agents are transforming call centers, automating routine inquiries while enhancing customer experience. Discover how a hybrid model combining AI and human agents optimizes efficiency, reduces costs, and elevates service quality.
Feb 27, 2025

Voice Agents vs IVR: Why AI is the Future of Customer Service
IVR or AI voice agent? Discover how Rounded’s AI-powered solution outperforms traditional IVR, improving efficiency, customer experience, and call automation.
Feb 13, 2025

AI Voice Agents in Healthcare: Cut Wait Times & Boost Efficiency
Struggling with long wait times and missed medical appointments? Discover how AI voice agents are transforming healthcare by automating appointment scheduling, reducing no-shows, and optimizing administrative workflows. Learn how hospitals and clinics can improve efficiency and enhance patient experience with intelligent call automation.
Feb 11, 2025

Top 8 Mistakes to Avoid When Creating an AI Voice Agent
Avoid the most common mistakes when creating an AI voice agent. Learn best practices to ensure a smooth, high-performing voice assistant. Optimize settings, structure prompts effectively, and test your agent properly on the Rounded platform.
Feb 6, 2025
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