The Ultimate Guide to Voice AI
Learn everything about voice AI and become an expert in building voice agents on the Rounded platform

What to do when a voice agent makes a mistake?
Even the best voice agents powered by AI can make mistakes — misinterpretations, hallucinations, or execution errors. Discover how Rounded helps you detect, analyze, and correct them in real time, ensuring a smoother voice experience for your clients.
Apr 25, 2025

Appointment scheduling by phone: what AI voice agents do better
Even in the era of online calendars, phone calls remain essential for booking appointments. Learn how Rounded voice agents automate inbound calls, integrate with your tools, reduce no-shows, and free up your staff — all without sacrificing the customer experience.
Apr 25, 2025

Why voice agents outperform humans on certain tasks
Are AI voice agents better than humans for customer service? This article explores how voice AI outperforms human agents on repetitive tasks like follow-ups, appointment booking, and structured Q&A — while still relying on human strengths where it matters most.
Apr 10, 2025

Voice agents and no-shows: reducing missed appointments with AI
Reduce appointment no-shows with AI voice agents: automated calls, confirmations, and rescheduling. Smarter workflows, fewer missed slots.
Apr 7, 2025

How does an automated phone answering system work?
Learn how an AI-powered phone answering system works and why it’s a game-changer for small businesses. With Rounded, discover how AI voice agents handle calls, improve customer experience, and reduce costs.
Apr 3, 2025

Voicebot vs Callbot vs AI Voice Agent: What’s the Difference?
What’s the difference between a voicebot, a callbot, and an AI voice agent? Discover how Rounded builds smarter call automation with AI voice agents that go beyond IVR and keyword-based scripts.
Apr 3, 2025

Inbound vs Outbound Calls: How AI Voice Agents Improve Efficiency
Discover how AI voice agents optimize inbound and outbound calls, reducing costs, improving customer experience, and automating call center operations.
Mar 10, 2025

Call Center and/or AI Voice Agent? What’s the Future?
AI voice agents are transforming call centers, automating routine inquiries while enhancing customer experience. Discover how a hybrid model combining AI and human agents optimizes efficiency, reduces costs, and elevates service quality.
Feb 27, 2025

Voice Agents vs IVR: Why AI is the Future of Customer Service
IVR or AI voice agent? Discover how Rounded’s AI-powered solution outperforms traditional IVR, improving efficiency, customer experience, and call automation.
Feb 13, 2025

AI Voice Agents in Healthcare: Cut Wait Times & Boost Efficiency
Struggling with long wait times and missed medical appointments? Discover how AI voice agents are transforming healthcare by automating appointment scheduling, reducing no-shows, and optimizing administrative workflows. Learn how hospitals and clinics can improve efficiency and enhance patient experience with intelligent call automation.
Feb 11, 2025
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