The Ultimate Guide to Voice AI

Learn everything about voice AI and become an expert in building voice agents on the Rounded platform
AI voice agents handling inbound and outbound calls to optimize customer interactions and automate workflows.
Inbound vs Outbound Calls: How AI Voice Agents Improve Efficiency

Discover how AI voice agents optimize inbound and outbound calls, reducing costs, improving customer experience, and automating call center operations.

Mar 10, 2025

What's the future of call centers with the rise of AI Voice Agents ?
Call Center and/or AI Voice Agent? What’s the Future?

AI voice agents are transforming call centers, automating routine inquiries while enhancing customer experience. Discover how a hybrid model combining AI and human agents optimizes efficiency, reduces costs, and elevates service quality.

Feb 27, 2025

IVR vs AI voice agent – Rounded's comparison of call automation solutions
Voice Agents vs IVR: Why AI is the Future of Customer Service

IVR or AI voice agent? Discover how Rounded’s AI-powered solution outperforms traditional IVR, improving efficiency, customer experience, and call automation.

Feb 13, 2025

AI voice agents in healthcare – Reducing wait times and improving efficiency
AI Voice Agents in Healthcare: Cut Wait Times & Boost Efficiency

Struggling with long wait times and missed medical appointments? Discover how AI voice agents are transforming healthcare by automating appointment scheduling, reducing no-shows, and optimizing administrative workflows. Learn how hospitals and clinics can improve efficiency and enhance patient experience with intelligent call automation.

Feb 11, 2025

8 mistakes to avoid when creating a Rounded AI voice agent – Practical guide
Top 8 Mistakes to Avoid When Creating an AI Voice Agent

Avoid the most common mistakes when creating an AI voice agent. Learn best practices to ensure a smooth, high-performing voice assistant. Optimize settings, structure prompts effectively, and test your agent properly on the Rounded platform.

Feb 6, 2025

How to create a high-performance Rounded AI voice agent in under an hour – Step-by-step guide
Create a High-Performance AI Voice Agent in Under an Hour

Discover how to create a high-performance AI voice agent in less than an hour with Rounded. Call automation, appointment scheduling, API integration... Follow our step-by-step guide to deploying an effective voice agent and improving the customer experience.

Feb 5, 2025

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Frequently Asked Questions

How does Rounded's Voice Agent implementation process work?
What is the difference between Rounded's voice agents and an Interactive Voice Service (IVS)?
How can I optimize my customer service with Rounded?
What happens to the data after the call?