Yes, our solutions comply with all current medical standards (ISO 27001, HDS, GDPR) and are certified for use in the healthcare sector.
We use bank-level encryption, servers hosted in France, and strictly respect medical confidentiality with automatic data deletion capability according to your protocols.
Absolutely! We integrate with most hospital systems (PMS, EMR, management software) through secure APIs and standard medical industry connectors.
Our AI is trained on medical vocabulary and automatically adapts to each department (emergency, consultations, surgery, etc.) with specific protocols.
We guarantee 99.9% availability with automatic failover. In case of problems, calls are immediately transferred to your teams according to your emergency procedures.
Yes, our solution supports 30+ languages and can handle multilingual calls, facilitating the reception of international patients and tourists.
We provide detailed dashboards with key metrics: wait times, resolution rates, patient satisfaction, and ROI of your investment.
Yes, we offer comprehensive training for your teams, including configuration, customization, and maintenance of your voice agents, with dedicated 24/7 support.
Our solution costs 3 to 4 times less than a traditional external call center, with pricing adjusted according to the size of your facility and your specific needs.
The solution can be fully operational within a week, depending on the complexity of your infrastructure and your customization needs.