TERMS OF SERVICE

The Rounded Platform (hereinafter "Rounded Platform") is published by Rounded Technologies, a simplified joint-stock company with a single shareholder with a share capital of €251,000, registered in the Lyon Trade and Companies Register under number 922 163 910 and whose registered office is located at 9 rue François Genin in Lyon (69005) (hereinafter the "Company").

The Company can be contacted by email at the following address: aymeric@callrounded.com or by phone at the following number +33 6 50 89 21 97.

The Director of publication is Mr. Aymeric VAUDELIN, as president of the Company.

The Rounded Platform is hosted on the Azure Cloud service by Microsoft France, located at 37 Quai du Président Roosevelt, 92130 Issy-les-Moulineaux.

Microsoft France can be reached at the following phone number: +33 9 70 01 90 90.

This document aims to define the terms and conditions (hereinafter "General Terms and Conditions of Sale and Use" or "GTC/U") under which the Company makes available to users (hereinafter "Users") the possibility of using the Rounded Platform. These general terms and conditions of sale include the General Terms and Conditions of Sale and Use (hereinafter "General Terms and Conditions of Sale and Use" or "GTC/U")

The use of the Rounded Platform implies full, complete and unreserved adherence to these GTC/U.

The Rounded Platform allows the User to create and deploy artificial intelligence voice agents to automate telephone operations or other voice interactions of any kind and regardless of their medium (web, telephone, application).

Before any use of the Rounded Platform, the User must ensure that they have the technical and computer means to use the Rounded Platform. They must also ensure that the computer configuration of their equipment is in good working order and does not contain viruses.

The Company reserves the right to modify, revise, delete, validate or change, in whole or in part, any content (hereinafter "Content(s)") appearing on the Rounded Platform or displayed on it.

The Company may delete, change or modify the Rounded Platform and/or the Content at any time.

By using the Rounded Platform, Users agree:

• to refrain from using the Rounded Platform illegally, for any illegal purpose or in a manner incompatible with these GTC/U;
• to communicate to the Company, within the agreed timeframes, all information necessary for the provision of services and to keep this information up to date, being solely responsible for the consequences of any failure or delay in this update;
• not to use the Rounded Platform for the dissemination of insulting, defamatory, harassing, defamatory, obscene, pornographic or threatening remarks, and/or infringing on the privacy of others;
• not to sell, copy, reproduce, rent or lend their access to the Rounded Platform and/or to allow any unidentified third party to use or have access to the Rounded Platform for any purpose whatsoever or to decompile, disassemble, modify, display in a form readable by the User, attempt to discover any source code or use any software enabling or comprising any part of the Rounded Platform;
• to secure access methods to the Rounded Platform, including login credentials, by implementing strong authentication procedures, authorization management policies, and regularly updated antivirus software to prevent hacking or data loss risks;
• not to disseminate content that could constitute incitement to commit crimes or offenses; provocation to discrimination, racial hatred, and more generally that could be contrary to laws and regulations in force, to these rules of use and to good morals and public order;
• not to disseminate information of an ideological, religious, political nature or ethnic claims;
• not to disseminate content likely to endanger minors, in particular the dissemination of violent or pornographic messages;
• not to attempt to mislead other Users by usurping the name or nickname of other people;
• not to display, transmit by email or in any other way any element violating any patent, registered trademark, trade secret, intellectual property right or any other property right belonging to others;
• not to display, transmit by email or in any other way advertising or any unsolicited or unauthorized promotional material (including engaging in "spam", or any other form of solicitation);
• not to use the Rounded Platform for abusive purposes by voluntarily introducing viruses or any other malicious program and attempting to access the Rounded Platform in an unauthorized manner;
• to verify that the computer system and infrastructure necessary for the use of services comply with the Company's technical requirements, including the choice of Internet service providers and compatible browsers;
• not to denigrate the Rounded Platform and/or the Company and/or other Users on social networks or any other means of communication.

If, for any reason, the Company considers that Users do not respect these obligations, it may at any time, and at its sole discretion, remove their access to the Rounded Platform and take all measures including any legal action against them.

The platform user is solely responsible for the use they make of it in the context of telemarketing and commercial prospecting campaigns. They undertake to respect the laws and regulations applicable to their geography, including but not limited to:

• Time and frequency restrictions on calls;

• Verification of opposition lists such as Bloctel;

• Prohibition of canvassing in specifically prohibited sectors;

• Use of telephone numbers compliant with legislation.

In case of non-compliance with legal or regulatory obligations, the user is solely responsible for the consequences, including possible administrative, criminal or financial sanctions. The platform disclaims any responsibility in this regard.

The Company undertakes to make available to the User updates to the Rounded Platform at no additional cost. However, the availability of certain improvements and new features of the Rounded Platform may require payment of additional fees, and the Company will determine, at its sole discretion, whether access to any such improvement will require additional fees.

The Company cannot guarantee that its services are free from any hazard, design or use defect but undertakes to attempt to remedy reproducible anomalies with the diligence of a professional in the sector.

The Company undertakes to implement all necessary measures in accordance with the state of the art to ensure the security of data hosted and stored in its computer systems;

The Company undertakes to implement the detailed technical and organizational measures to ensure the security of Personal Data;

The Company undertakes to report to the User any security breach or any update necessary to guarantee the security of the system for storing User credentials related to the provision of the Company's services;

The Company provides the User with the hosting environment for the Rounded Platform, allowing access to the User's console, including the hardware, equipment and software configuration of the systems on which the Company maintains said solution.

Please note: 'Enterprise' users may benefit from additional billing methods. Details regarding these options are specified in Section 4 below.

Les informations de frais de service sont accessibles sur le site de la plateforme Rounded à l'URL suivante : https://callrounded.com/en/pricing

Prepayment Obligation: To access and use the Platform, users must have a positive credit balance in their account. The Platform is accessible on a prepayment basis, and services are only provided after the corresponding credits have been credited to the user's account. No service will be provided in case of insufficient credits.

Restriction and suspension conditions in case of negative account balance:

• when the user's account balance reaches zero, access to the Platform will be restricted.
• Negative Balance Limit: If the account balance reaches less than fifty euros (–50 €), the account will be blocked and no calls will be authorized.
• User Responsibility: It is the user's responsibility to monitor and maintain a sufficient balance in their account to ensure service continuity.

Users can activate the automatic reload functionality. By doing so, the user authorizes Rounded or any payment agent designated by Rounded to i) debit the user's account for the amount due as soon as the balance is insufficient and ii) continue to attempt to collect the unpaid amount until payment is successfully made.

Billing - A formal invoice will be issued and sent to the user's registered email address after each successful reload operation. These invoices constitute official proof of payment and may be used for tax and accounting purposes.

Service fee modification - Rounded reserves the right to modify its service fees and rates at any time. Any pricing modification will be communicated to users in advance. These changes will be automatically applied to the next billing period, so that the new rates will take effect from the beginning of the next billing cycle.

Each User undertakes that all information they provide, particularly that concerning them, is adequate, accurate, up-to-date and complete. To this end, they undertake to update it regularly.

The User acknowledges that the Company does not have the material means to verify the veracity of all information present on the Rounded Platform. The Company cannot therefore be held responsible in case of identity theft.

The Company also does not guarantee the timeliness, legality, integrity or quality of information transmitted by Users.

By accessing the Rounded Platform, Users expressly acknowledge that the Rounded Platform and the Content made available to them, including images, photographs, design, graphics, drawings, models, layouts, logos, trademarks, texts, structure, source code, sounds, videos, databases, are the exclusive property of the Company and are protected by French intellectual property law as well as applicable international treaties and agreements relating to the protection of intellectual property rights.

The Company grants a non-exclusive license to Users to use the Rounded Platform and Content strictly within the framework of these GTC/U. This personal, non-exclusive, non-transferable and non-assignable right of use is strictly limited to the exploitation of services under the conditions provided for in these GTC/U.

The systematic and repeated extraction of information and Content appearing on the Rounded Platform is strictly prohibited and sanctioned under intellectual property law and sui generis database law.

The Company disclaims any responsibility for any damage resulting from fraudulent intrusion by a third party, beyond its control, which has resulted in modification or alteration of information/Content appearing on the Rounded Platform or which has harmed any User of the Rounded Platform.

The Company cannot in any case be held responsible for technical problems or failures related to telephone networks, online computer systems, servers, Internet service providers, computer equipment and/or User software.

The User acknowledges that the Company's services involve the innovative use of artificial intelligence agent technology and accepts all the hazards and risks inherent in the use of this innovative technology.

The User expressly waives holding the Company liable for any damage that would find its cause, direct or indirect, in the operation of the Company's artificial intelligence agents, the decisions made and the statements made by said agents.

"Rounded" and all trademarks and logos belonging to the Company are trademarks protected by French intellectual property law (hereinafter collectively referred to as "Trademarks").

Except with the written and express authorization of the Company, the User undertakes not to use or disseminate the Trademarks in any way whatsoever. This prohibition extends to all signs reproducing the Company's Trademarks, such as, without being exhaustive: company names, trade names, signs, domain names, designs or models, etc.

The provisions relating to the protection of personal data are set out in the Privacy Policy available on the Rounded Platform.

These GTC/U are governed and interpreted in accordance with French law, without regard to applicable regulations in case of conflicts of laws.

In case of dispute that may arise in connection with the interpretation and/or execution of these or in relation to these GTC/U, the competent courts will be those designated in the Code of Civil Procedure.

The Company cannot be held responsible for a breach of any of its contractual obligations in the case where this breach would result from a case of force majeure, as defined by article 1218 of the Civil Code and by the case law of French courts, including, without this list being exhaustive:

• natural disasters, fires, floods,

• acts of war, acts of terrorism, disturbances to public order,

• total or partial strikes internal or external to the company,

• failures or breakdowns of telecommunications networks,

• breakdowns or malfunctions affecting the infrastructure of its essential technical service providers, including but not limited to Microsoft Azure cloud services, telephone connectivity providers, or any other infrastructure provider underlying the provision of the Company's services.

In such a case, the Company's obligations are suspended for the entire duration of the force majeure event, without the Company's liability being engaged in this regard, nor does this give rise to compensation for the User.

These GTC/U are applicable for the entire duration of use, by the User, of the Rounded Platform.

These GTC/U are written in French.

In the event that they are translated into one or more foreign languages, only the French version will prevail in case of dispute.

The Company can be contacted at any time, by email at the following address: aymeric@callrounded.com or by phone at the following number +33 6 50 89 21 97.

The Company can be contacted by mail at the following postal address: 9 rue François Genin, 69005 Lyon - FRANCE

The User acknowledges and accepts that the version of the GTC/U that is authoritative is the one that is online at the time of signing the first quote. The User is therefore required to refer to the version of the GTC/U online on the date of account creation.

The Company is free to modify these GTC/U at any time, in particular to take into account any modification of the site or its services as well as any legal, regulatory, jurisprudential and/or technical evolution or constraint.

Any User who uses the Company's services after the modified GTC/U come into effect is deemed to have accepted these modifications.